Overview
At Gun² Coffee, we are committed to delivering premium quality products. Due to the nature of our products, we follow a strict no return and no exchange policy.
No Returns or Exchanges
We do not accept returns or exchanges for any products once they are delivered. Customers are requested to carefully review their order details, including product type and size, before placing the order.
Damaged or Incorrect Products
In the rare case that you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery.
To process your request, kindly provide:
- Order ID
- Clear images/video of the product
- Details of the issue
Our team will review the request and may offer a replacement or refund, if the claim is valid.
Non-Refundable Situations
- Refunds will not be applicable in the following cases:
- Minor packaging damage that does not affect product quality
- Incorrect product ordered by the customer
- Change of mind after purchase
Shipping Charges
Shipping charges are non-refundable In case of approved replacement, shipping will be handled as per company policy
Contact Us
For any issues, please contact our support team with your order details, and we will assist you promptly.